Terms & Conditions
BILLING AND SHIPPING MUST MATCH OR YOUR ORDER WILL BE CANCELLED. There is NO 2-day shipping due to COVID - dont pay extra for it! All products are for legal use only. With Covid-19 we may take longer than usual to ship your order but most small items are shipped sooner. We are not responsible for slow downs by our shippers including FedEx and USPS, they have a huge work load during Covid-19. All products that have been assembled or used may NOT be returned. If you need to return an item for a refund or exchange you are responsible for cost of shipping it back to us. We are not responsible for any damage to your residence from water from any assembly issues on our hydroponic systems. We are not responsible for any bodily injuries from construction of our Do-it-yourself hydroponic systems, build at your own risk.
We do not accept returns if any products have been opened, please be sure you are ordering the right product(s). You may contact us on the contact form to ask questions about products to avoid ordering the wrong parts. Orders may be cancelled by calling our store prior to shipping for a full refund of the product. If the product has already been shipped, you may return it at your own shipping expense and we will refund your payment minus the original shipping cost to your original payment method. Do-It-Yourself (DIY) Hydroponic systems that have been drilled are non returnable. We are NOT responsible for ANY leak's or damage caused by leak's, please use at your own risk.
We only ship within the continental United States.
Canadian customers may use an import/export service.
Shipping quotes will appear when you checkout. We reserve the right to change shipping methods to suit what is best for pricing and speedy service. We will always ship as fast as possible but please allow 24 to 48 hours for shipping except for weekends - we do not ship out on Saturday's or Sunday's. You may use the contact form on our website to request a tracking number if needed. Shipping prices may change on your next order as we adjust our shipping calculator which is based on weight, size and Zip code.